UAE MoI Tops MoI’s Worldwide with All it Units obtaining ISO
Abu Dhabi, United Arab Emirates - Wednesday, April 9th 2014 [ME NewsWire]
Lt.
General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and
Minister of Interior, accredited the Ministry of Interior (MoI)
achievement of obtaining the ISO 9001:2008 by all its departments, to
the support of the UAE leadership and the efforts of the employees at
the ministry. With this achievement, the UAE MoI became the first
ministry of interior in the world to realize such a comprehensive
achievement in a record time.
During a celebration organized this
morning, Wednesday, by the Quality Department, the General Directorate
of Strategy and Performance Development, at the Abu Dhabi Police
Officers’ Club, Sheikh Saif said: “I am proud of this achievement that
benefits the society and the employees. I hope we will tirelessly
continue to develop, improve and maintain what was achieved after the
hard and long work done in this regard.”
Sheikh Saif expressed
his optimism towards the efforts of the Ministry of Interior to prepare
and qualify around 400 UAE citizens as certified quality auditors and
assessors. “These efforts serve all UAE institutions, and help them in
their journey to improve the quality of services and achieve the
excellence that the country’s leadership and government are keen to
accomplish,” Sheikh Saif added.
Lt. General HH Sheikh Saif bin
Zayed Al Nahyan received the ISO 9001:2008 certificate from the Lloyd's
Register Quality Assurance (LRQA), announcing the UAE MoI as the first
ministry of interior in the world to achieve, through all its
organizational units, this certification. The certificate was presented
to HH by Mr. Denis Ives, LRQA EMEA Regional Business Manager. Sheikh
Saif also received the Quality Charter from HE Lt. General Dhahi Khalfan
Tamim, Deputy Chairman of the Dubai Police and General Security, and
the police commanders at the UAE level.
In addition to HE Lt.
General Dhahi Khalfan, the ceremony was attended by Major General Nasser
Lakhrebani Al Nuaimi, Secretary General of the Office of HH Deputy
Prime Minister and Minister of Interior; and Major General Khalifa Hareb
Al Khaili, Assistant Undersecretary of the Ministry of the Interior for
Resources and Support Services. HE Mohammed Khalfan Al Rumaithi, Deputy
Commander-in-Chief of Abu Dhabi Police; police commanders from across
the country; general directors; and a number of top officers at the
Ministry of Interior, also attended the ceremony.
Lieutenant
Colonel Dr. Saeed Matar Al Suraidi, Head of Quality Department,
delivered a presentation on the quality project at the ministry. Al
Suraidi said that the plan was executed over the course of three years,
which was a record time compared to the Ministry’s size, nature of work,
geographical scale and the special nature of the police work. According
to Al Suraidi; the project was executed simultaneously with the
restructuring the organizational chart of the ministry, to make it more
efficient and document its operations and procedures based on different
disciplines and tasks.
Al Suraidi added that the quality projects
of the MoI sectors were executed through 3 projects: qualification of
the ministry’s departments (a 5 phase project); qualification of
Naturalization, Residency and Ports Affairs (a 3-phase project);
qualification of General Headquarters of police and civil defense (a
2-phase project).
Al Suraidi said: “The quality teams prepared a
quality and documenting system. The consulting entity played a role in
training and consulting, in order to support and improve the system. UAE
citizens constituted 99.8% of the quality teams. The plan was executed
in a creative approach, saving time, efforts and costs. Operational
measures, indicators and models were unified across all sectors and
levels, in order to support the units of the organizational chart.”
“The
police leaderships from all sectors and levels played a significant
role to support this project, and support and cooperate with the quality
teams to execute this project. The goals were not to obtain this
certificate only, but to continuously improve and develop our police
operations and services, to satisfy the clients and achieve the vision
and the strategy of the ministry,” Al Suraidi added.
Denis Ives
delivered a speech in which he extended his gratitude to the MoI
officials for giving him the opportunity to attend the ceremony. He
congratulated them for this certificate that made the Ministry of
Interior in the UAE the first ministry in the world to receive the ISO
9001:2008, wishing everyone the best of luck and success.
At the
conclusion of the ceremony, Lt. General HH Sheikh Saif bin Zayed Al
Nahyan, accompanied by Major General Nasser Lakhrebani Al Nuaimi and
Colonel Mohammed Hamid bin Dalmouj Al Dhaheri, honored the partners,
namely Mr. Denis Ives, LRQA EMEA Regional Business Manager; Bassem Obeid
from LRQA EMEA; and Abdul Haleem Al Shanna, representative of the
consulting company. Sheikh Saif also honored the quality project team.
Boxed text
Quality Concept Consolidation
Major
General Nasser Lakhrebani Al Nuaimi, Secretary General of the Office of
HH Deputy Prime Minister and Minister of Interior, said: “This
achievement realized by the Ministry of Interior, was made possible due
to the well-advised instructions and the close follow-up by Lt. General
HH Sheikh Saif bin Zayed Al Nahyan, who also supported the police
leaderships, in addition to the efforts of the quality teams and all the
employees at the Ministry of Interior.”
Al Nuaimi added: “The
outcomes of the Quality Department’s project shows that 278 departments
were qualified to obtain the ISO 9001:2008. 715 operation evidences were
documented. 899 members and teams were qualified to follow-up the
system. 319 courses were held, involving 9000 trainees. Certified
quality auditors were 389 people.”
He concluded: “This
achievement reflects the vision of the Ministry of Interior to work
efficiently to make the UAE one of the best countries in the world in
security and safety. The Ministry is always keen to consolidate the
concept of quality across different developmental aspects, most
importantly to provide state-of-art police services to everyone, in
order to establish stability and investment in our society and meet the
needs of all society members and categories.”
For more information about:
The Ministry of Interior, please click HERE
Abu Dhabi Police, please click HERE
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The
Arabic-language text of this announcement is the official,
authoritative version. Translations are provided as an accommodation
only, and should be cross-referenced with the Arabic-language text,
which is the only version of the text intended to have legal effect.
Contacts
The UAE Minister of Interior's General Secretariat, Tactical Affairs and Security Media Department
Abu Dhabi Police GHQ - Security Media
Chris Cron +971-(0)-50-987-1317
E-mail: cron.media@hotmail.com
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