Dubai, United Arab Emirates - Wednesday, October 8th 2014 [ME NewsWire]
68% respondents report misplacing confidential documents at the printer tray
Most
SMEs in the region do not use MFP solutions smartly. Awareness around
printing facilities from MFPs is fairly low on most aspects, be it
printing from smart devices or printing whilst out of the office
Survey also revealed that 60% of respondents are not aware of features available to monitor print related costs
A
printer usage survey conducted by Canon Middle East among 1,000 Small
and Medium Enterprises (SMEs) throughout the GCC revealed that their use
of multi-functional printers (MFP) are not being fully optimized.
The
study entitled - ‘Canon GCC SME IT & Office Print Trends’, aimed
to find out whether small businesses throughout the region are using the
full features and maximising the benefits offered by MFPs.
Based on
telephone interviews with IT professionals in SME organisations across
the GCC, the findings showed that three out of four SMEs in the region
do not use MFP solutions smartly, are at risk of exposing confidential
information, and are largely unaware that they can minimise their
operational costs and increase employee productivity when they adopt
smart print solutions.
With 68% of respondents revealing they have
misplaced both confidential personal and corporate documents at the
printer tray, most SMEs are in danger of losing critical information
that could hamper business growth. This clearly highlights the need for
users to utilise features that enable them to print documents securely.
Hendrik
Verbrugghe, Marketing Director, Canon Middle East observed: “Now more
than ever, organisations need to look at ways to cut down on unnecessary
print jobs and ensure tight cost management – while keeping their
information secure. There is a clear opportunity for SMEs in the region
to make some simple, cost-effective IT changes that will have a dramatic
impact on reducing costs as well as improving workforce efficiency.
We’re not talking about a complete overhaul of systems but rather
encouraging organisations to really think about the way any new
technology investments support their organisation and their staff and
also training them to use its features to its optimum.”
The survey
also revealed that 60% of respondents are not aware of features
available to monitor print related costs, of which 57% of respondents
from larger businesses with over 50 employees were directionally more
interested in being able to monitor printing costs.
When it comes to
printer maintenance, interest for a yearly contract is low among
small-sized companies, with only one business in four being positive
about it. However two out of four larger companies involving a higher
turnover in business were interested for a yearly printer maintenance
contract.
In addition, the survey also highlighted that the awareness
and availability of productivity enhancing printing facilities from
MFPs is fairly low on most aspects, be it printing from smart devices or
remotely printing whilst out of the office. For instance, only one in
four SMEs have the facility to print from a smart device directly to a
printer; and only one in five have the option to print remotely.
“The
findings reinforce the need for technology to help staff perform more
efficiently and to the best of their ability. The study also provides an
opportunity for Canon to educate SMEs on the benefits of mobile print
solutions as well as remote, cloud printing solutions which could lead
to higher productivity and efficient MFP usage among SMEs. Organisations
that have not only invested in appropriate print technologies but also
put its features to optimum use will be well-placed to reap the benefits
of productivity and efficiency at the work place,” concluded
Verbrugghe.
- ENDS –
About Canon Middle East
Canon Middle East,
a subsidiary of Canon Europe, is the operational headquarters for Canon
in the Middle East and North Africa and is based in Dubai, UAE.
Founded
in 1937 with the specific goal of making the best quality camera
available to customers, Canon’s tireless passion for the Power of Image
has since extended its technology into many other markets and has
established it as a world leader in both consumer and business imaging
solutions. Its solutions comprise products, ranging from digital compact
and SLR cameras, through broadcast lenses and portable X-ray machines,
to multi-function and production printers, all supported by a range of
value added services.
Canon invests heavily in R&D to deliver the
richest and most innovative products and services to satisfy customers’
creative needs. From amateur photographers to professional print
companies, Canon enables each customer to realize their own passion for
image.
Canon believes that considering the interests of society and
the environment is an integral part of good business practice. This is
embodied in its corporate philosophy Kyosei - ‘To live and work together
for the common good’.
Further information about Canon Middle East is available at: www.canon-me.com
Contacts
Jayashri Namdar
Canon Middle East
+971 4 391 5050
jayashri.namdar @canon-me.com
Rijosh Joseph
DABO & CO
+971 50 2818849
rijosh.j@daboandco.com
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