Established in 1958 in Dubai, the tyres division of Juma Al Majid Group is the official distributor of the leading Japanese Yokohama Tires in the UAE market, with highly professional service centers across the country.
Juma Al Majid has been awarded several times by Yokohama Japan for successfully maintaining a great reputation and steady business growth. The company crossed the half-million mark in terms of sold units in the UAE in 2014 and uplift in sales exceeded 18% mark compared to 2013.
“Although Juma Al Majid had a modest start with Yokohama in the 50s, the ever-growing reputation of the establishment and the technological advances by Yokohama Tires paved the way for growth for both the brand and the organisation.” said Hassan El Haj, General Manager of Tyres & Batteries, Tires & Batteries Divisions.
“To provide superior customer support, I am pleased to announce the launch of 800YOKOHAMA (800 96564262), the hotline to our beloved customers.” says El Haj.
“Reputed brands such as Porsche Cayenne, Audi Q7, Toyota Land Cruiser and Mitsubishi Pajero and many more come pre-equipped with Yokohama tires. If this means anything, it means Yokohama is a trusted brand that exceeds our customer expectations. Our service centres are being constantly upgraded with the latest equipment and state-of-art technology. Since our staff is the driving force behind our success, we ensure giving them appropriate training which subsequently helps us offer the best levels of service to our customers.” says El Haj.
Juma Al Majid Group extended its marketing and advertising coverage to the online platform to effectively connect and communicate with customers. “We have established a successful digital presence on social media. Today, we have more than 8,100+ fans on our Facebook page, the number is rapidly growing over time. We are communicating and interacting with Yokohama fans and customers, informing them about our latest news, giving them exclusive offers and educating them about tyres and driving safety measures. We are also engaging them in competitions to win great prizes, apart from offering them the support they need online, quickly and professionally.” said Mr. Rajesh Puthonveedu, Department Manager of Yokohama Tires at Juma Al Majid Group.
The company is in the final stages of launching a dedicated website for Yokohama tires in the UAE. The website will also provide customers services and exclusive offers.
Contacts
Mr. Hassan El Haj – GM, Tires & Batteries Division
Juma Al Majid Group
Tel: 00971-4-266-2199
Email: jamest@al-majid.com
Facebook: http://www.facebook.com/YokohamaUAE
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