Thursday, December 8, 2011
DP World's Initiatives Tailored to Enhance Customer Service and Support Economic Growth, Says Sultan Bin Sulayem
Dubai, Untied Arab Emirates - Thursday, December 8th 2011 [ME NewsWire]
DP World Chairman, HE Sultan Ahmed Bin Sulayem has shared detailed plans to expand flagship Jebel Ali Port with around 150 of the company’s top trade and logistics customers in Dubai, underlining the port operator’s expansion plans are always driven by its customers.
The additional capacity announced this week takes total capacity at the flagship port by 2014 to 19 million TEU (twenty foot equivalent container units).
HE Sultan Ahmed Bin Sulayem, said:
“Our commitment to develop a new 4 million TEU terminal plus adding 1 million TEU capacity to our existing facility at Jebel Ali is in direct response to the feedback we have been receiving from customers. The new infrastructure will be able to handle the next generation of mega container vessels giving Dubai’s supply chain industry an unprecedented advantage in meeting the region’s development needs. Our aim is to make it easy for our customers to do business. This in turn will support the economic growth of Dubai and the UAE and enhance the position of Dubai and the UAE as the commercial hub of the region.”
Also attending the meeting were senior officials from DP World, including Mohammed Sharaf, Chief Executive Officer, DP World, and Mohammed Al Muallem, Senior Vice President and Managing Director, DP World, UAE Region.
Welcoming the supply chain executives, Mohammed Al Muallem, Senior Vice President and Managing Director, DP World, UAE Region, said:
“It is important that we meet our partners regularly and hear their thoughts about the future. Constantly improving efficiencies for the port users is at the core of our corporate philosophy. Our customers have already benefited from initiatives that have reduced man hours, reduced truck turnaround time to 30 minutes and lowered fuel consumption. Our expansion plans are part of our commitment to deliver the high levels of efficiency that is the hallmark of DP World.”
Since 2010, DP World, UAE Region has implemented a series of technology-driven initiatives including gate automation, RFID for containers, e-services, vehicle booking system, improved gate complex, inspection ramps and improved traffic management, among others.
-ENDS-
About DP World
DP World operates more than 60 terminals across six continents(1), with container handling generating around 80% of its revenue. In addition, the company currently has 11 new developments and major expansions underway in 10 countries.
DP World aims to enhance customers’ supply chain efficiency by effectively managing container, bulk and other terminal cargo. Its dedicated, experienced and professional team of nearly 30,000 people serves customers in some of the most dynamic economies in the world.
The company constantly invests in terminal infrastructure, facilities and people, working closely with customers and business partners to provide quality services today and tomorrow, when and where customers need them.
In taking this customer-centric approach, DP World is building on the established relationships and superior level of service demonstrated at its flagship Jebel Ali facility in Dubai, which has been voted “Best Seaport in the Middle East” for 17 consecutive years.
In 2010, DP World handled nearly 50 million TEU (twenty-foot equivalent container units) across its portfolio from the Americas to Asia. With a pipeline of expansion and development projects in key growth markets, including India, China and the Middle East, capacity is expected to rise to around 100 million TEU by 2020, in line with market demand.
www.dpworld.com
(1) As of December 2011. Includes non-container terminals
Contacts
Natasha Bukhari
Global Corporate Communications Manager
DP World
Tel: +97156 6821699
Natasha.Bukhari@dpworld.com
Hasaad Communications:
Sanaa Maadad
Director, Media
Hasaad Communications
Tel: +97150 5522610
sana@hasaad.ae
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