EAST PROVIDENCE, R.I. - Thursday, April 21st 2011 [ME NewsWire]
Customers rank company highest among peers
(BUSINESS WIRE)-- Nordson EFD(NASDAQ: NDSN) has won the 2011 Service Excellence Award in the “Solder Paste for Electronics Assembly Material Suppliers” category. This is the 7th year Nordson EFD has won this prestigious award.
Sponsored by Circuits Assembly magazine, the Service Excellence Awards for Electronics Manufacturing Services Providers and Electronics Assembly Suppliers honor companies that excel in the crucial area of customer service. The program, now in its 19th year, functions as a way for participants to see how they compare to their peers in the area of customer satisfaction.
Surveys are sent to a sampling of a company’s customers to determine their level of satisfaction in several categories. Responses and ratings are then calculated by an independent tabulator and the companies competing in each category are ranked accordingly.
“We are committed to providing the highest quality solder pastes and service in the industry, and we are very pleased that our ability to do so on a consistent basis is recognized by our customers,” according to Nordson EFD president Jeff Pembroke.
Nordson EFD designs and manufactures precision dispensing devices for applying controlled amounts of the adhesives, sealants, lubricants and other assembly fluids used in almost every manufacturing process. Nordson EFD products are available through a worldwide network operating in over 30 countries.
Nordson EFDis a division of Nordson Corporation(Nasdaq: NDSN), one of the world’s leading producers of precision dispensing equipment that applies adhesives, sealants, liquid and powder coatings and other materials to a broad range of consumer and industrial products during manufacturing operations. The company also manufactures equipment used in the testing and inspection of electronic components as well as technology-based systems for UV curing and surface treatmentprocesses. Headquartered in Westlake, Ohio, Nordson has direct operations and sales support offices in more than 30 countries. Visit Nordson on the web at www.nordson.com, www.twitter.com/Nordson_Corp or Facebook.
Contacts
Nordson EFD
Art Tausek, 401-431-7002
Public Relations
art.tausek@nordsonefd.com
Nora McGuinness, 401-431-7060
Communications
nora.mcguinness@nordsonefd.com
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