Saturday, July 8, 2017

A survey by dubizzle: 81.5 percent of second hand car buyers’ bad experiences stem from issues undisclosed by sellers

Dubai, United Arab Emirates.-Saturday, July 8th 2017 [ ME NewsWire ]

• dubizzle Motors partners with RoadSafetyUAE to drive awareness about secondhand car safety issues
• An online poll has revealed that 26.5 percent of respondents either did not request the vehicle history prior to purchase, or did not know what it was
• 78.1 percent of respondents would consider buying a secondhand car, however, 23.7 percent do not know what to look for to establish if it is in a good condition

Following a poll conducted on dubizzle, the platform has revealed that 81.5 percent of respondents who had an unpleasant experience when purchasing a secondhand car attributed this to underlying issues the owner did not tell them about, despite 73.5 percent of total respondents requesting the vehicle history ahead of purchase.

With 4,788 road accidents in the UAE in 2016, and the number of road deaths increasing by 7.4 percent from 2015 to 2016 per the Ministry of Interior, road safety awareness is increasingly becoming a key topic. In light of the recent dubizzle survey findings, the biggest secondhand motors marketplace in the UAE has partnered with RoadSafetyUAE. Together, the respective market leaders will drive awareness around the topic in relation to used car safety, empowering the community with knowledge and tools to make well-informed purchasing decisions.

The poll showed that 19.1 percent of respondents did not request the vehicle history, and a further 7.4 percent were unaware of what it is. Surprisingly, a quarter (24.9 percent) of respondents stated that they would purchase a car without seeing the vehicle history.

“Buying a secondhand car boils down to trust. Sellers must be transparent about the condition of a car, and buyers need to be more aware of what to look out for. Platforms like dubizzle driving transparency in the UAE market have a range of tools and services to help with the decision-making process ahead of purchasing. Having a car physically checked is very important to identify potential problems and eliminate them to ensure a car is safe before taking it onto the roads,” commented Thomas Edelmann, Founder & Managing Director, RoadSafetyUAE.

Out of the survey respondents, 78.1 percent claimed that they would consider buying a secondhand car; however, 23.7 percent stated that they do not know what to look for to establish if it is in a good condition.

Jean-Pierre Mondalek, General Manager of Motors at dubizzle commented, “Opting for a verified secondhand car on dubizzle saves the hassle of hidden issues for buyers, as the car goes through a thorough 90-point check through Expat Wheels before being listed for sale and a further 240-point check prior to sale. This way, buyers can rest assured that the car is road safe and they should not face any issues in relation to underlying problems. Our partnership with CarReport also allows buyers to request the full vehicle history for cars of interest listed by sellers ahead of making the investment in a physical inspection prior to purchase.”

For unverified cars, dubizzle encourages users to ensure that a physical check is conducted ahead of purchasing, to ensure the safety of the vehicle. 28.6 percent of respondents do not know how to check the tires of a car to ensure that they are in a safe condition, which according to dubizzle’s partner Expat Wheels, is a common reason for failing the Tasjeel test when registering the car. In addition to this, over a third (34.3 percent) stated that they would not ask the owner of the car about the red triangle in the boot of the car if it is missing, although this is also a requirement when registering the car.

Notes to editor

The poll was conducted on the dubizzle platforms between 12/06/17 – 15/06/17, and it reached 21.5K dubizzle users. 1,317 users completed the survey – please see results below

Have you ever bought a secondhand car? (1317 responses)
Yes    815    61.9%   
No    502    38.1%
Would you consider buying a car that’s secondhand? (503 responses)
Yes    393    78.1%
No    110    21.9%

How would you rate your experience buying the secondhand car? (1209 responses)
Good    976    80.7%
Bad    233    19.3%

Do you know what to look for in a secondhand car to be able to establish if it is in a good condition (977 responses)
Yes    745    76.3%
No    232    23.7%

What was the key reason for having had a bad experience? (233 responses)
The car was in a bad physical condition    12    5.2%
I found out the car had issues the owner did not tell me about    190    81.5%
The car failed the Tasjeel test when I was registering it    9    3.9%
Other    22    9.4%
Did you ask the previous owner of the car for its vehicle history? (1207 responses)
Yes    887    73.5%
No    231    19.1%
I don’t know what ‘vehicle history’ is    89    7.4%

Did you physically inspect the car before buying it? (1207 responses)
Yes    1080    89.5%
No    127    10.5%

Is the following statement “true” or “false” in your opinion? (1207 responses)
I know how to check the tires of a car to make sure they’re safe for the road
True    862    71.4%
False     345    28.6%

Is the following statement “true” or “false” in your opinion? (1207 responses)
If the red triangle is missing from the trunk of the car, I will ask the owner about it
True    793    65.7%
False     414    34.3%

Is the following statement “true” or “false” in your opinion? (1207 responses)
I would get the car inspected by a professional mechanic before buying it
True    1033    85.6%
False     174    14.4%

Is the following statement “true” or “false” in your opinion? (1207 responses)
I won’t buy a car until I have seen its vehicle history
True    907    75.1%
False     300    24.9%

About dubizzle:
dubizzle is the leading classifieds platform for users in the United Arab Emirates. Since its launch in 2005, dubizzle has become the number one platform for users to buy, sell, or find anything in their community. A community where underused goods are redistributed to fill a new need, and become wanted again, where non-product assets such as space, skills and money are exchanged and traded in new ways that don’t always require centralized institutions or ‘middlemen’.

dubizzle is an OLX company:
OLX Group is the world's leading online classifieds platform present in more than 40 countries across six continents. We connect local people to buy and sell used goods, services, cars and properties. We make it fast and easy to buy or sell almost anything through your mobile phone or on the web.
Through brands including OLX, Avito, dubizzle and letgo, OLX Group is the home of online classifieds in high-growth markets. We are the leading destination for buying and selling used goods and services in 35 countries, and the #1 mobile app in our category in more than 22 markets. Globally we estimate that around 11 million items are exchanged through our platforms every single month, giving products a second life and reducing their ecological footprint.
OLX Arabia is actively expanding in the MENA region in Bahrain, Egypt, Kuwait, Lebanon, Oman, Qatar and Saudi Arabia.

About RoadSafetyUAE:
RoadSafetyUAE’s vision is to contribute to reducing the number of road traffic fatalities, injuries and accidents in the UAE. RoadSafetyUAE’s mission is to raise the awareness for proper conduct on our roads, in an engaging manner and on a broadly communicated and permanent basis. RoadSafetyUAE’s award-winning platform engages with the stakeholders traffic participants, governmental entities, the media, and more than 30 corporate social responsibility (CSR) minded partners. ‘Tips & Tricks’ are the content backbone, provided for more than 60 topics of road safety, all specifically relevant to the UAE. More information can be found on

In addition to dubizzle, RoadSafetyUAE partners with RTA, Ministry of Education, Dubai Chamber of Commerce, Dubai Health Authority, BMW, Michelin, Audi, Nissan, Infiniti, Al-Futtaim Honda, Volvo, Galadari Brothers - Mazda, Al Ghandi Auto, MAN Trucks, Qatar Insurance Company, Gargash Insurance Brokers, Careem, Deliveroo, PepsiCo, Johnson&Johnson, MMI, Pernod Ricard, Serco, MiXTelematics, JustKidding, AMEC Foster Wheeler, STS, Osram, VOX Cinemas, Safety Media, Arab Wheels, Alam Assayarat, NSG, and OMD.

*Source: ME NewsWire
Thomas Edelmann,
Founder and Managing Director,
RoadSafetyUAE, +971 50 55 19 216

For further information, please contact:
Abdallah Touqan
Director of PR, Communications & Events, +971 55 9866 891 

Grayling PR

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