Wednesday, July 27, 2011
Economic Zones World celebrates Dubai Quality Award win
Jafza employees honoured for their contributions and commitment to corporate excellence
DUBAI, United Arab Emirates - Wednesday, July 27th 2011 [ME NewsWire]
Economic Zones World recently hosted a dinner to recognize the contributions of its employees and celebrate Jafza’s Dubai Quality Award (DQA) win for excellence in the service sector.
Jafza was one of only 3 companies in the Emirates to be awarded the prestigious Dubai Quality Award (DQA) for excellence in the service sector. Jafza was previously also the recipient of the DQA award in 2003 and has since undertaken an extensive business process re-engineering exercise to optimize operations and processes. The free zone has introduced numerous innovative products and services in the last five years and adopted advanced technology to make services more efficient.
Encouraging employees to continuously adopt a culture of excellence, the appreciation ceremony cited the efforts of employees and teams that made tremendous differences in the quality and efficiency of services and programs in the free zone.
Salma Hareb, CEO of Economic Zones World thanked all employees involved in the process for their support and involvement honoured specific individuals and departments for their vital contributions.
Mr. Ibrahim Al Janahi, Deputy CEO and Chief Commercial Officer said: “Winning the DQA award was a result of collaboration and brilliant teamwork. A strong focus on quality and business excellence has always been central to our overall strategy and values and EZW has a quality control and management infrastructure already in place to ensure this. We have a remarkable team of individuals and we are extremely grateful for their efforts and they way they have worked hard together to help make this organization better.”
Appreciation awards and certificates were distributed to the leaders of the orgnisation, the DQA Program Manager who oversaw the entire process, team leaders, trainers and department teams. One of the key elements of the DQA site visit was the focus group session with Jafza employees. The teams of trainers were responsible for conducting educational sessions for employees across the organization and informing them about the key aspects of DQA, as well as refreshing knowledge about the organization in general.
The company’s outstanding service standards, consistent growth over the years, innovative products, CSR initiatives and increased dialogue with customers and employees alike, were amongst the several deciding factors that won over the panel at this year’s Dubai Quality Awards. The annual Dubai Quality Award is aimed at improving quality in government departments as well as private companies based in the UAE for best practice, service and integration. It is a process for recognizing local role model organizations as well as a strong marker of national commitment to excellence and quality.
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